1. Who We Are
FundraisePro Club ("we", "us", "our") is a fundraising project management platform operated by FundraisePro Club. Our registered contact address is fundraisepro.club@outlook.com.
2. Information We Collect
We collect the following types of information:
- Account information: your name, email address and password when you register.
- Club profile data: details about your organisation including club name, type, member count, facilities, and fundraising goals.
- Fundraiser data: information you enter about your fundraising projects, tasks, milestones and team members.
- Payment information: processed securely by Stripe. We do not store card details on our servers.
- Contact form submissions: name, email and message when you use our contact form.
- Usage data: how you interact with the platform, including pages visited and features used.
3. How We Use Your Information
We use your information to:
- Provide and operate the FundraisePro Club platform.
- Generate AI-powered fundraising recommendations tailored to your club.
- Process payments and manage your subscription.
- Send transactional emails related to your account and subscriptions.
- Respond to support and contact form enquiries.
- Improve and develop the platform based on usage patterns.
4. Legal Basis for Processing
We process your personal data on the following legal bases under GDPR:
- Contract: processing necessary to deliver the service you've signed up for.
- Legitimate interests: improving the platform, preventing fraud, and ensuring security.
- Consent: where you have explicitly agreed, such as marketing communications.
5. Data Sharing
We do not sell your personal data. We share data only with trusted third-party service providers who help us operate the platform:
- Stripe — payment processing.
- Resend — transactional email delivery.
- Base44 — our hosting and backend infrastructure provider.
- OpenAI / Google AI — powering AI-generated recommendations and content (data is not used to train models).
6. Data Retention
We retain your account data for as long as your account is active. If you delete your account, your personal data will be removed within 30 days, except where we are required to retain it for legal or financial compliance purposes.
7. Your Rights
Under GDPR, you have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your data ("right to be forgotten").
- Object to or restrict processing of your data.
- Data portability — receive your data in a machine-readable format.
- Withdraw consent at any time where processing is based on consent.
To exercise any of these rights, contact us at fundraisepro.club@outlook.com.
8. Cookies
We use essential cookies to maintain your login session and platform preferences. We do not use advertising or tracking cookies. You can control cookie settings through your browser.
9. Security
We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss or misuse. All data is transmitted over HTTPS and stored on secure, encrypted infrastructure.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or via a notice on the platform. Continued use of the platform after changes constitutes acceptance of the updated policy.